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Customer Service Representative (m/f/d)
- Division: BBS Automation Stuttgart GmbH
- Location: Freiberg (Neckar)
- Career level: Full-time
- Term: permanent
- Start: immediately
Apply online now
Your tasks
- First point of contact for our customers and service partners in Germany and abroad for service issues
- Development of solutions for technical problems, change requests or conversions
- Preparation of quotations for conversions, system optimizations and services
- Processing system conversions following final acceptance
- Ensuring system availability in collaboration with internal departments
- Planning and coordinating service assignments
- Further developing our service and maintenance concepts together with customers and service partners
- Supporting the planning of modernizations and conversions
- Conducting customer surveys
Your profile
- Successfully completed technical or commercial training/studies
- Some experience in customer service in mechanical and plant engineering or knowledge of our customer-specific systems
- Safe use of MS Office and ERP software (ideally PSIpenta)
- Self-confident and friendly demeanor towards customers
- .software (ideally PSIpenta)
- Strong service orientation and reliability
- Confident and friendly manner towards the customer
- Independent and systematic way of working
- Very good written and spoken German and English
Benefits
Icon home working
Working from home
Working from home
Depending on the task, it is also possible to work from home
Icon arbeitszeitmodell
Flexible working time model
Flexible working time model
Employee-friendly working time model with core working hours and time accounts
Icon flache hierarchien
Flat hierarchies
Flat hierarchies
Flat hierarchies mean short decision-making paths and plenty of room for development
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Job Bike
Job Bike
A bike that we make available to you at attractive conditions
Icon kantine
Canteen / Lunch
Canteen / Lunch
Company restaurant with a varied range of dishes, including vegetarian options
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Further training offer
Further training offer
Individual training programs
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Health management
Health management
Active health management with a variety of offers and campaigns
Icon events
Corporate events
Corporate events
Regular events for all employees
Benefit nachhaltiges unternehmen 0
Sustainable business
Sustainable business
47% of our revenue has already been classified as "green," and we also embrace sustainability at work, every day (PV system, e-vehicles).
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Occupational pension provision
Occupational pension provision
Various individual company pension schemes
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Business advantages
Business advantages
Special conditions for high-quality products from well-known manufacturers and brands
DUERR GROUP vertical
Strong group
Strong group
BBS Automation is part of the international and listed Dürr Group
Auszeichnung
Awarded employer
Awarded employer
Top Employer Deutschland, HR Excellence Award, Bester Ausbilder Deutschlands are just some of the awards we have received
International arbeiten
Work internationally
Work internationally
Through our locations and clients, you will work on projects from all over the world. Changes abroad are also possible.
Technik
Technology that inspires
Technology that inspires
We are technology leaders and our systems are state-of-the-art high-tech
Icon e fahrzeug
Charging points for electric vehicles
Charging points for electric vehicles
Some of the parking spaces are equipped with charging points for e-vehicles
E Mobility
Future Industry e-Mobility
Future Industry e-Mobility
The world's largest test fields for the e-drives used in electric cars have been installed by BBS
Medtech
Future Industry Healthcare
Future Industry Healthcare
The world's population is growing and aging. Medical standards are rising. The demand for medical devices produced on our systems is increasing.
Batterie 0
Future Industry Battery
Future Industry Battery
Cars, machines, tools ... everything is battery-powered. The energy transition needs storage. We supply the production technology for it.
Quick check application
The Quick Check offers you the opportunity to save time, as you only have to answer 5 short questions in less than a minute.
Do the Quick-Check
Apply online now
Your contact
Peter Seidel
Human Resources
+49 7141 7003-305
Job offers
Contact
Contact
+49 89 8560 7354-0
info@bbsautomation.com
Contact Details
