CM Manager - Repair (m/f/d)
Advantest Böblingen
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CM Manager - Repair (m/f/d)
Advantest • Böblingen
Apply*
Böblingen
Your duties
Supplier Manager Repair
Overall Mission : Ensure high-quality, reliable, cost-effective, and predictable FRU supply through KPI-driven management of Repair Contract Manufacturers, supported by data analytics, cost transparency, supplier development, and continuous process improvement.
Key Responsibilities
- Manage and develop Repair Contract Manufacturers (CMs) to ensure reliable, high-quality, and predictable FRU supply for Global Field Service and Spare Parts Operations.
- Own supplier performance management, including Quality, Delivery, Cost, Capacity, corrective actions, supplier reviews, and continuous improvement programs.
- Drive repair planning and capacity management by ensuring adequate supplier resources, equipment availability, forecasting capabilities, and scalable repair capacity.
- Establish and govern Repair KPIs and transparency, including DOA, Dead from Stock, First Time Repair Success Rate, Repair Loop Count, Scrap Rate, Capacity Utilization, and Turnaround Time (TAT).
- Lead repair cost transparency and optimization initiatives, including cost tracking, benchmarking, process efficiency improvements, and reduction of repair and logistics costs.
- Develop standardized reporting and dashboards to provide management visibility into supplier performance, quality, TAT, cost, scrap trends, and operational risks.
- Drive cross-functional governance and supplier projects by coordinating Product Engineering, Quality, Procurement, Operations, and external repair partners, including supplier negotiations, contracts, SOPs, warranty topics, and escalation management
Your profile
Minimum Requirements
- University degree in Supply Chain Management, Industrial Engineering, Business Administration, Engineering, or equivalent qualification.
- Experience in supplier management, operations, repair services, supply chain, manufacturing, procurement, or related operational environments.
- Strong analytical and data-driven problem-solving skills with the ability to translate KPI results into improvement actions and business decisions.
- Experience working with supplier performance management, quality, delivery, cost, capacity, and continuous improvement processes.
- Excellent communication, presentation, stakeholder management, and negotiation skills in a cross-functional and international environment.
- Proficient in Microsoft Excel, Power BI, ERP systems (e.g., Oracle/SAP), and reporting/dashboard tools; fluent in English and willing to travel as required to support suppliers and business operations.
Preferred Qualifications
- Experience with repair operations, reverse logistics, contract manufacturer management, or service supply chain environments.
- Knowledge of KPI governance, cost transparency, root cause analysis, Lean, Six Sigma, or continuous improvement methodologies.
- Experience developing dashboards, performance reporting, and data analytics solutions for operational management.
- Familiarity with electronics manufacturing, semiconductor industry, test equipment, or high-tech service operations.
What we offer
With us, you can stay fit and healthy.
We want you to feel your best. That’s why we offer a wide range of sports and health programs at all our locations, giving you the opportunity to take care of yourself.
With us, you stay flexible.
Life is unpredictable and often full of surprises. To help you respond quickly to unexpected events or plan ahead for different phases of your life, we offer you a range of options to flexibly adapt your working hours to your current situation.
With us, you’re in the best hands.
No one knows what tomorrow will bring. But we can do a lot to make sure you’re well prepared for whatever life throws your way. With a company pension plan, (paid) leaves of absence, and a wide range of insurance options, you can look to the future with confidence.
With us, your development moves forward.
Learning is a lifelong process. Whether you are a school or university student, a graduate, or an experienced professional - you are always growing. That’s why we offer you a variety of opportunities to broaden your horizons and advance your career at Advantest.
With us, your performance is worth it.
At Advantest, you can be sure of an attractive salary that is reviewed on a yearly basis. In addition, we offer you the chance to share in the company’s success, plus a wide range of meaningful financial benefits.
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What defines us
Each and every one of us at Advantest makes an important contribution to our business success and plays a significant role in our further development. Working at Advantest means grasping opportunity and boldly exploring new possibilities. Would you like to know more about jobs at Advantest and about our unique team spirit? Our employees offer you their personal insights into our working environment.
Our pride and joy
Since 2017, we have regularly taken part in a comparison of the best employers in Germany. In 2021, our employees again participated in the anonymous and independent survey. The results confirm: We are a Great Place to Work! We first and foremost owe that great result to the people here at Advantest. Each and every day, they prove their dedication, take ownership, and bring passion to their work. And that makes us very proud.
Contacts
Ann-Kathrin Rupp
Sounds interesting?
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